Standard psychiatric care is often constrained by time, insurance requirements, and the demands of high patient volume. For many people, that model works. For others, especially those managing complex conditions, demanding schedules, or a preference for a closer relationship with their care provider, a more personalized approach makes a meaningful difference.
At PsychBright Health, our concierge psychiatry program is built for patients who value direct communication with their psychiatrist, flexibility in scheduling, and a level of attention that goes beyond what a traditional model can offer. It is psychiatry designed around you, not around a calendar or an insurance form.
Concierge psychiatry is a membership-based model of care that provides enhanced access to your psychiatrist and a more customized treatment experience. Rather than brief appointments dictated by insurance reimbursement structures, concierge care prioritizes depth of engagement, continuity, and direct communication.
Patients in our concierge program benefit from extended appointment times, the ability to reach their psychiatrist directly between visits when clinically appropriate, and a treatment relationship built on consistency and genuine familiarity with their history, goals, and preferences.
According to the American Psychiatric Association, access to consistent, ongoing psychiatric care is one of the strongest predictors of treatment success, particularly for patients managing complex or chronic conditions. It is a different level of access and attention built on the same board-certified psychiatric expertise that defines all care at PsychBright Health.
Patients who choose our concierge program experience a meaningfully different approach to their mental health care, including:
The result is a treatment experience where patients feel genuinely supported, consistently heard, and confident that their psychiatric care is receiving the attention it deserves.
Concierge care at PsychBright Health is individualized, and the specific services included are tailored to each patient’s needs and goals. Depending on the membership structure and clinical requirements, services may include:
The exact structure of your concierge care will be discussed during your initial consultation so that the program fits your specific circumstances and level of support desired.
Concierge psychiatric care is a strong fit for patients who:
Concierge services are offered on a limited basis to ensure each patient receives the full level of attention the program is designed to provide.
PsychBright Health brings together board-certified psychiatrists who specialize in the full range of psychiatric conditions, offering the same clinical expertise as any major psychiatric practice alongside a level of access and personalization that standard care cannot match. Concierge patients receive priority scheduling with most seen within 5 business days, direct messaging access to their psychiatrist between visits, and extended appointment times that allow for genuine clinical depth. We accept Aetna, Blue Shield, UHC, Cigna, Anthem, Medicare, and Medicare Advantage, including Medicare Advantage plans that many practices do not accept. Telepsychiatry is available to any California resident, meaning concierge care is not limited to patients who can travel to our Los Angeles office. Bilingual care in Spanish is also available.
The clinical quality is the same. The difference is in access, time, and personalization. Concierge patients receive extended appointment times, priority scheduling, and direct messaging access to their psychiatrist between visits. Standard care operates within the constraints of insurance-driven scheduling and visit lengths, which typically means shorter appointments and longer waits. Concierge care removes those constraints without compromising the clinical standards that define all care at PsychBright Health.
Your first appointment is a comprehensive psychiatric evaluation with extended time built in, typically 60 to 75 minutes rather than the standard 45. Your psychiatrist will review your full symptom history, medical background, current medications, prior treatment experiences, lifestyle factors, and your goals for care. There is no rush. Medication is not automatically prescribed at the first visit. Some patients begin treatment immediately if the clinical picture is clear; others take additional time to complete the evaluation and establish a plan. The goal is to understand you fully before recommending anything.
PsychBright Health accepts Aetna, Blue Shield, UHC, Cigna, Anthem, Medicare, and Medicare Advantage. The concierge membership fee covers the enhanced access and personalization components of the program, which are typically separate from standard insurance billing. Some clinical services rendered during appointments may still be billable to your insurance depending on your plan. Call (213) 584-2331 to discuss the specific billing structure for the concierge program before enrolling.
Concierge care is a strong fit if you have found standard psychiatric care too rushed, have a complex condition requiring closer monitoring, travel frequently and need scheduling flexibility, or simply want a closer and more consistent relationship with your psychiatrist. The best way to find out is to contact our office. We will walk you through the program, answer your questions, and help you determine whether it fits your needs. There is no obligation before that conversation.
Yes. All psychiatric care at PsychBright Health is protected under HIPAA. Your employer cannot access your psychiatric records without your written consent. Your family members cannot access them either unless you authorize it. The enhanced access that comes with concierge care, including direct messaging, operates within the same HIPAA-compliant framework as all clinical communication. The only circumstances under which information may be shared without consent involve a serious, imminent risk of harm to yourself or others. Your privacy is protected by federal law.
Yes. Concierge patients can access care in person at our Los Angeles office or via secure, HIPAA-compliant video appointments for patients anywhere in California. Flexibility in how you receive care is a core part of the concierge model. Many concierge patients split their appointments between in-person and telehealth depending on their schedule and preference.
A psychiatrist is a medical doctor who can diagnose psychiatric conditions, prescribe and manage medications, and oversee your overall psychiatric care. A therapist provides talk therapy such as CBT or DBT. In the concierge model, your PsychBright psychiatrist focuses on psychiatric evaluation and medication management while coordinating directly with your therapist to ensure both parts of your care are aligned. If you do not have a therapist and would benefit from one, we can provide referrals to therapists who match your specific needs.
Most patients are seen within 5 business days. Concierge patients receive priority scheduling, which means access is typically faster. Request an appointment online or call (213) 584-2331 and our team will follow up within one business day.
PsychBright Health is located at 1180 S Beverly Dr #700, Los Angeles, CA 90035, serving patients from Beverly Hills, West Hollywood, Santa Monica, Culver City, and throughout the greater Los Angeles area. Concierge patients may also access care via telepsychiatry from anywhere in California.
If you are ready to experience psychiatric care that goes beyond the standard model, we would love to connect with you.
Request an appointment online or call (213) 584-2331 to learn more about our concierge program and availability.
1180 S Beverly Dr #700, Los Angeles, CA 90035 · Monday–Friday, 8:00 AM–5:00 PM
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