Patient Privacy Statement
At PsychBright Health, we take your privacy and the confidentiality of your personal information very seriously. We are committed to protecting the privacy and security of all communications and information shared with our practice, in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Collection of Personal Information
We collect and maintain personal information necessary to provide high-quality psychiatric care. This may include:
- Medical history and psychiatric evaluations
- Contact information (such as your name, phone number, and email address)
- Insurance details and payment information
All personal health information (PHI) shared with our practice is protected by HIPAA, and we take all necessary precautions to safeguard your sensitive data.
Use of Personal Information
Your personal information is used exclusively for:
- Providing psychiatric care and treatment
- Scheduling and appointment reminders
- Billing and insurance processing
Communicating with you regarding your care
We will never share your personal information with third parties without your explicit consent, except where required by law (e.g., mandatory reporting or in response to a court order).
Text Messaging and Privacy
We understand the convenience of texting for appointment reminders or communication. While we take steps to protect the confidentiality of messages, please be aware that:
- Text messaging is not a fully secure method of communication, and there may be a risk of unauthorized access to your messages.
- Texts may include appointment reminders, scheduling updates, and other non-sensitive information unless you provide specific consent for other communication.
- For any communication regarding your health, diagnosis, or treatment, we will use secure methods such as encrypted emails or phone calls unless otherwise authorized by you.
If you would like to opt out of text messaging or would prefer an alternative form of communication, please inform us, and we will accommodate your request.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Electronic Communications
In addition to texting, we may communicate with you through email or via our patient portal. We ensure that all electronic communications are in compliance with HIPAA guidelines to protect your privacy and confidentiality. Sensitive information will only be shared via secure and encrypted methods.
Your Rights
As a patient, you have the following rights regarding your personal health information:
- Access: You have the right to access your health records and receive copies upon request.
- Correction: If any of your information is incorrect, you have the right to request corrections.
- Confidential Communication: You can request that we communicate with you through specific methods (e.g., phone, email, or text) or at specific locations.
- Restrict Use: You may request limitations on how your information is used or shared, although some restrictions may not be possible due to legal obligations.
- File a Complaint: If you feel that your privacy rights have been violated, you may file a complaint with our office or directly with the Department of Health and Human Services.
Security Measures
We implement industry-standard security measures to protect your data, both physical and digital, including encryption, secure servers, and restricted access to personal health information.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this page regularly.